LearningWare's Frequently Asked Questions

  • Gameshow Pro
  • How can I import my old Gameshow Pro 3 gamefiles? Back to the top.
    To import old Gameshow Pro v3 gamefiles into your Gameshow Pro v4 library, simply click on File/Import and choose: "From Gameshow Pro 3 Gamefile" from the drop-down list. It will then ask you to select either "Complete Game Data" or "Questions & Info Screens Only".
    • Complete Game Data - Imports all the Team Names, Timers, Categories, Sounds & Logos from the old gamefile.
    • Questions & Info Screens Only - Imports the questions, answers and info screens only.
  • Can I easily import my data into Gameshow Pro v4? Back to the top.
    To import your already existing Q&A into your Gameshow Pro v4 library, you need to do 3 things:

    1. Each game has a specific template designed for editing your Q&A in Excel prior to importing your data into your library. Download the appropriate template below:
      2. After downloading the template you're needing, simply edit the desired columns in Excel with your Q&A and save the spreadsheet as a "Text (Tab Delimited) (*.txt)" file.

      3. Open your Gameshow Pro v4 library and select File/Import and select: "From Tab-Return Formatted Text File". Select the txt file you just saved and at the Import Questions window, select which questions to import or select to Import All.
    • What if I need to export my Q&A into an Excel Spread Sheet or a Word Document? Back to the top.
      To export your data from a Gameshow Pro v4 library, you have to choose what data you're needing to export first. If you're needing the entire Question Bank, click on the Question Bank feature under the Library column and then select: File/Export. If you're needing the data from just one game within the library, click on the desired gamefile under the Library column on the left and then select: File/Export.

      After selecting File/Export, you have one of two choices to choose from:
      • How do I print my questions and answers to my game? Back to the top.
        Printing questions can be done by clicking File/Print Questions and then by selecting one of the 3 options from the Print Questions window:
        • How do I indicate which answer is the correct answer for each question in my game show? Back to the top.
          To indicate which answer is correct, simply click on the 1, 2, 3, 4, 5 or 6 answers in the question editor. Gameshow Pro v4 will automatically know which answer is correct while playing the game.
        • How do I move questions from the Question Library or questions from one game to another? Back to the top.
          Moving questions from the Question Bank into a game can be done by first clicking on the Question Bank section under the Library column on the left. After clicking on the Question Bank, the list of questions will appear on the right. Simply click and drag a question or multiple questions into the desired game on the left.
        • Where can I edit the Gameshow Logo screens? Back to the top.
          Editing the Gameshow Logo screens can be done under the Events section. The Pre-Game & Post-Game tab under the section Display Game Logo. There you're able to select a predesigned logo or select a custom logo of your own.
        • How do I send my library files to someone else? Back to the top.
          Instructions for moving Gameshow Pro v4 library files from one machine to another:
          • -Copy/paste the file into a shared directory.
          • (NOTE: You only have to launch new library files like this once! After this, the library file will automatically be associated with the GSP4 program.)
        • I'm having issues registering my copy of Gameshow Prov 4. What steps may I be missing? Back to the top.
          To register the Gameshow Pro 4 program, launch Gameshow Pro v4, then choose the Register option from the Help menu (Note: you must have an Internet connection established to register Gameshow Pro v4). Type or paste your Serial Number into the field provided:



          Your computer will then attempt to connect to the Internet and cross reference the Serial Number you have provided. If your computer should have trouble with this process, you will be directed to a toll-free number for Technical Support. If your license of Gameshow Pro v4 has not been registered, or you are playing with a demo version of Gameshow Pro v4, you will be prompted to register each time you open the game. Simply click on the Register option and follow the above instructions to register at this time. If you are playing with a demo version, you can also select the Purchase option if you have not already done so.

          If you continue to have issues with registering, please contact LearningWare Technical Support via e-mail or call us at: 1-800-457-5661.

        • Can I use my GSPLFs, (Gameshow Pro Library Files) that I created on a Macintosh on a Windows machine? Back to the top.
          Yes! You can open GSPLFs on other operating systems as long as you have a registered copy of the software on the other machine.
        • What are the system requirements for Gameshow Pro v4? Back to the top.
          • Minimum 1000 MHz Processor
          • Windows 98/2000/ME/XP/Macintosh OSX ONLY
          • 60 MB hard disk space
          • 256 MB RAM
          • 1024x768 monitor with 32-bit color
        • How do you export a library of game(s) so they're available for Gameshow Pro PLAYER? Back to the top.
          Gameshow Pro 4 games may be exported as a Play Only Library to be used in the Gameshow Pro Player. To export a game(s), select Export Play Only Library from the File menu:



          In the Play Only Library Options window, you have the choice of including either one game or multiple games. Other options such as game, team, match and event settings can be set to view or modify here.

          For more detailed information on exporting libraries, visit our online Gameshow Pro 4 manual here.

        • QuizPoint
        • How can I import my Gameshow Pro 4 libraries into QuizPoint? Back to the top.
          To import Gameshow Pro 4 libraries into QuizPoint, please follow the instructions below:

          • Click on File/Import and choose: "From QuizPoint Library".
          • Notice that GSP4 Library in the Files of Type in that window is automatically selected.
          • Navigate to the directory where you saved your Gameshow Pro 4 libraries and click Open to import them into QuizPoint.
        • Can I easily import my data into QuizPoint? Back to the top.
          To import your already existing Q&A into your QuizPoint library, you need to do 3 things:

          1. The Categories quiz has a specific template designed for editing your Q&A in Excel prior to importing your data into your library. Download the free Categories template below: Game 1 (Categories-Style) Template
           
          2. After downloading the template, simply enter the desired Q&A into the columns in Excel and save the spreadsheet as a "Text (Tab Delimited) (*.txt)" file.
           
          3. Open QuizPoint and select File/Import and select: "From Tab-Return Formatted Text File". Select the txt file you just saved and at the Import Questions window, select which questions to import or select to Import All.
        • What if I need to export my Q&A into an Excel Spread Sheet or a Word Document? Back to the top.
          To export your data from a QuizPoint library, you have to choose what data you're needing to export first. If you're needing the entire Question Bank, click on the Question Bank feature under the Library column and then select: File/Export. If you're needing the data from just one game within the library, click on the desired gamefile under the Library column on the left and then select: File/Export.

          After selecting File/Export, you have one of two choices to choose from:
          • How do I print my questions and answers? Back to the top.
            Printing questions can be done by clicking File/Print Questions and then by selecting one of the 3 options from the Print Questions window:
            • How do I indicate which answer is the correct answer for each question in my quiz? Back to the top.
              To indicate which answer is correct, simply click on the 1, 2, 3, 4, 5 or 6 answers in the question editor. QuizPoint will automatically know which answer is correct while playing the game:
               

            • How do I move questions from the Question Library or questions from one quiz to another? Back to the top.
              Moving questions from the Question Bank into a game can be done by first clicking on the Question Bank section under the Library column on the left. After clicking on the Question Bank, the list of questions will appear on the right. Simply click and drag a question or multiple questions into the desired game on the left.

            • Where can I edit the Logo and Theme Music screens? Back to the top.
              Editing the Logo screens can be done under the Quiz Options tab. There you can select a pre-designed logo or select a custom and import your own logo.
            • How do I send my library files to someone else? Back to the top.
              • 1. Locate the library file(s). (Extension will be: ".QPTLF")
              • 2. Choose from the following options to transfer the file onto the other machine:
                • Burn the file onto CD.
                • Copy/paste the file into a shared directory.
                • Copy/paste file onto a thumb drive.
                • E-mail file to other PC.
                • 3. Once the file(s) have been transferred over to the 2nd machine, simply open QuizPoint; navigate to the folder you saved the library to and double
                • click on Library Opener.qpl
                (NOTE: For more detailed information on zipping libraries, please e-mail our support team at: support@learningware.com)
              • I'm having issues registering my copy of QuizPoint. What steps may I be missing? Back to the top.
                To register the QuizPoint program, choose the Register option from the Help menu (Note: you must have an Internet connection established to register QuizPoint). Type or paste your Serial Number into the field provided:



                Your computer will then attempt to connect to the Internet and cross reference the Serial Number you have provided. If your computer should have trouble with this process, you will be directed to a toll-free number for Technical Support. If your license of QuizPoint has not been registered, or you are playing with a demo version of QuizPoint, you will be prompted to register each time you open the game. Simply click on the Register option and follow the above instructions to register at this time. If you are playing with a demo version, you can also select the Purchase option if you have not already done so.
                 
                If you continue to have issues with registering, please contact LearningWare Technical Support via e-mail or call us at: 1-800-457-5661.
              • I'm on a Windows Vista machine and I can't open my libraries, what am I doing wrong? Back to the top.
                If you explore your QuizPoint library folder, you'll notice the following: (1) Data -- Do Not Disturb folder (2) Library Opener.qpl. (3) Desktop.ini. If you can't see the Desktop.ini file, you may have to turn on hidden files in your tools option window. Simply delete the Desktop.ini file from within your library folder. Finally, launch QuizPoint and you should be able to open your library by selecting the Library Opener.qpl file.
              • How do I upload a quiz to the LearningWare server? Back to the top.
                • Select the Upload Quizzes icon in the upper right corner or your screen.
                • Type your e-mail address and password you provided LearningWare on the QuizPoint download form located on this page.
                • Under the Upload Quizzes tab, click the Upload button for each quiz.
                • When the upload process is finished, click Preview to view the quiz as a user or click Share to e-mail the link to your trainers.

                If you need additional help with QuizPoint, please click here to view our online manual or contact LearningWare Technical Support via e-mail or call us at: 1-800-457-5661, ext. 241.



              • AllPlay
              • How do I assign an iClicker transmitter as the Leader Transmitter? Back to the top.
                Setting the Leader transmitter can be done under the Team & Transmitters tab. Click the Locate button and press A,B,C,D or E on the transmitter to register it as the Host Transmitter. A unique ID which is located on the back of each transmitter will show in the Leader Transmitter ID window. This will now allow you to use that specific transmitter as the Leader Transmitter during the game.

              • What functionality does the Leader Transmitter have? Back to the top.
                The iClicker Leader Transmitter allows the instructor to facilitate the game remotely from a range of 200 feet. Each button on the Leader Transmitter will do the following command during gameplay:

                • How can I import my existing questions and answers into AllPlay 2? Back to the top.
                  AllPlay will import your already typed questions and answers into a new game file if you have your questions, answers and info in a specific tab-return formatted table.

                  Click below and select: "File/Save As" to download a game template to begin entering your questions and answers in an Excel Spread Sheet.

                  AllPlay - Sample Template

                  IMPORTANT: After saving your work in your (.xls) document, save it as a text (.txt) file before importing your questions and answers into AllPlay. Then, open AllPlay and click on "Create New Game". Click on "File/Import Questions" and select"Tab-Return Formatted Database Table". Navigate to your (.txt) file and click "Open".

                • Ring-In Buzzer Systemp
                • How can I test our Wireless Slammer System to make sure it's working? Back to the top.
                  TESTING BUZZERS BEFORE GAME-PLAY: 1. Plug-in the receiver and wait to see the red light indicating that the system is now receiving power. 2. Check each slammers' 9-volt battery to make sure they are placed in the battery compartment properly and when pressed, the red LED light activates. 3. Open a new Microsoft™ Word document and press down on each wireless slammer. Each slammer will send a specific key combination. For example Team 1 will send `9a. TESTING BUZZERS DURING GAME-PLAY: 1. Select to use the Wireless Slammer System under the Game Options tab. 2. When a game is first lauched, you will see a Wireless Slammer System Indicator window. Press any slammer to indicate to Gameshow Pro that you are using a Wireless System. 3. Anytime during the game, you have the ability to roll your mouse in the upper-left corner of your screen to a activate the Navigator window. 3. Click on "Ring-In/Test Buzzers". 4. Here you can test each slammer to make sure they're working.

                • When testing the Team 1 wireless slammer, it types the following key combination: /9a NOT `9a. Back to the top.
                  If your machine is set to any other language other than English (United States), your slammers will not work with Gameshow Pro 4. Please follow the steps below to set your language settings so your slammers will work:

                  1. Open the Regional and Language Options in the Control Panel.
                  2. Under the Advanced tab, set the Language to English (United States).
                  3. Clicking OK will prompt you to reboot your machine.
                  4. After rebooting your machine, test the Team 1 slammer to make sure it sends this key combination: `9a.